Casement Window Operators
The operator is the gearbox under the crank. Turning the handle drives a worm gear, and the gear swings an arm that pushes the sash open or pulls it closed. Stripped gear teeth, a cracked housing and a bent arm are the usual failures. Operators are also handed, left or right, so the replacement has to match the direction your sash opens.
Single Arm Operators
A single arm operator uses one arm that connects to a track or bracket on the bottom of the sash. It suits smaller and lighter casements. When the arm bends, the sash opens crooked and binds against the frame on the way back.
Dual Arm Operators
A dual arm operator adds a second link arm that shares the load and keeps a large sash square as it opens. Wider and heavier casements need that extra support. Swapping a dual arm unit for a single arm to save on parts leaves the sash sagging, so we replace like with like.
Window Crank Handles
The handle is the part you touch, and it is often the only part that failed. It slides onto a splined shaft on the operator, and when the teeth inside the handle wear smooth, the handle spins while the shaft stays still. If the handle grips the shaft and the sash still does not move, the problem is inside the operator.
Folding handles tuck flat against the frame when the window is closed, which keeps them clear of blinds and window treatments. They wear at the fold as well as at the spline, and a folding handle that will not stay open is a common replacement. We match the spline, the shaft length and the handle style, standard or folding, to the operator already in your window.



